Hired to build Harley & Duffy Residential Plumbing, Heating and Air Conditioning from the ground up, Joe manages the day-to-day operations at Harley & Duffy and is chief quality control manager, ensuring every customer gets the best in service and quality choices.
He is uniquely qualified due to his extensive management experiences at top-rated mechanical contracting companies throughout the mid-Atlantic region. Joe earned his bachelor’s in Business Administration from St. John’s University in New York, and began his career at York Corporation as a commercial service supervisor. He then moved to Carrier in New York/New Jersey where he was hired as the service supervisor and business manager. In 1990, Joe was promoted and re-located to run the Virginia Carrier office, where he managed seven branches in the mid-Atlantic. He was responsible for overseeing all facets of the business, including sales, marketing, operations, financial, safety and human resources. Joe was highly successful and broke records in sales.
He remained at Carrier for close to 22 years, when in 2005 he moved to the EMCOR Corporation/Combustioneer as President and General Manager. His successes included increased revenue share, a re-vamped sales staff, and company reorganization.
Joe sees his new position with Harley & Duffy as an opportunity to use his expertise to make a difference in the lives of residential customers, who will benefit from the Harley & Duffy’s unique business model and reliable services. He attributes his success to his management style, which he describes as balancing “hands-on” leadership with empowering individual team members to make smart decisions.
Joe is very active in his industry through his affiliation with the Mechanical Contractors Association of America, where he has served in various positions on the board since 2000. He is also a member of the National Board Oversight Committee for national service agreements, and the National Electrical Contractors Association. One of Joe’s pet projects is “Heats On – Waters Off,” an annual event in which local technicians provide free plumbing/HVAC inspections and reports for low-income and disabled residents in Prince George’s County. The event is spearheaded by the Mechanical Contractors Association of Metropolitan Washington in partnership with Prince George’s County, local unions and supply houses.